Last Updated: October 14, 2025
1. Introduction
Welcome to Shubh Labh Sauda ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, business details
- Trade Data: Transaction records, product details, quantities, rates, commissions
- Contact Information: Details of farmers, buyers, and brokers in your directory
- Financial Data: Payment records, balance information, settlement details
2.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features used, time spent, interaction patterns
- Location Data: General location information (with your permission)
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process transactions and calculate commissions
- Generate bills and send notifications
- Sync data across your devices
- Improve and optimize our app
- Provide customer support
- Ensure security and prevent fraud
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you authorize us to share information with third parties
- Service Providers: With trusted vendors who assist in providing our services (cloud storage, analytics, etc.)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- Role-based access limitations
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us, subject to legal retention requirements.
7. Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
- Withdraw consent for data processing
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@shubhlabhsuada.com
Address: [Your Business Address]